Refund policy

Return Policy

Due to the nature of our products and for hygienic reasons, all sales are final and non-refundable.

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery at:

📧 contact@dragonflybalm.com

Please include:
    •    Your order number
    •    A photo of the item
    •    A brief description of the issue

All cases will be reviewed individually, and we will work toward a reasonable resolution, which may include a replacement or store credit.